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- Volkswagen Golf 7.5 2017-2020 (Virtual cockpit)
Volkswagen Golf 7.5 2017-2020 (Virtual cockpit) Repair - Instrument Clusters
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Common problems
- Fault code B2000-41
- Speaker failure
Is your complaint not listed? Please contact our customer service
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We remanufacture the part you send. Prices are exclusive of VAT and possible shipping costs. Offer only applies to garages and dealers and not to individuals.How to repair the Virtual Cockpit in the Volkswagen Golf Mk7.5
Active Info Display, Digital Cockpit, Virtual Cockpit: these are all terms used to describe the digital instrument panel in the Volkswagen Golf 7.5. The original Volkswagen Golf 7, released in 2012, was still equipped with an analogue instrument panel. It was only with the facelift in 2017, which brought the Golf 7.5, that the Active Info Display was introduced, with which the digital instrument panel found its way into the Golf models. Instead of traditional analogue gauges, the Virtual Cockpit has a 12.3-inch screen that, according to Volkswagen, “presents all the details with the utmost precision in an elegant way.” In terms of marketing language, it sounds fantastic, but the system actually offers significant practical benefits.
The Active Info Display can be personalised using various display options. For example, you can choose the classic view, but also the ‘Navigation’ profile, which gives you a large navigation screen with the familiar gauges on the side of the display.
Common faults in the Virtual Cockpit of the Volkswagen Golf 7.5
Common problems that can occur with the Virtual Cockpit of the Volkswagen Golf 7.5 include:
- Front Assist and/or Lane Assist do not work; the indicator does not make a sound.
- Cruise control or distance radar does not function properly.
- The trip meter does not work; an error message appears on the display. Error code B2000-41 is stored.
- Defective display.
Do you have a different problem? Please contact us first to discuss the possible options.
Have the Virtual Cockpit of the Volkswagen Golf repaired
Do you have a Virtual Cockpit of a Volkswagen Golf Mk7.5 in the workshop that has one of the above faults? ACTRONICS offers a cost-efficient remanufacturing solution that costs a fraction of the cost of a new instrument cluster. Simply start your remanufacturing request on this page and follow the steps indicated to send the part with the order form to ACTRONICS. Our specialists thoroughly test each part before carrying out the remanufacturing. Defective components are replaced and vulnerable parts are preventively renewed if necessary. The part is returned fully functional, including a 2-year warranty.
Please note when sending your instrument panel: Make sure it is well packaged, with extra attention to the screen. Careful protection of the display prevents damage during transport.
Do you have any questions? Please contact us. Our technical specialists are ready to help you!
1. Log in or create an account
ACTRONICS works exclusively with car companies, brand dealers and specialists. You need an ACTRONICS account to place an order. Our customer service will assess whether your account is approved based on the information you have entered.
2. Find your part and create an order
Select your vehicle at the top of this page and choose the part number that you can read on the part. Can't read the OE number? Then select the option "OE number is not in the list" on this page. Can't find the part? Then request a quote.
3. Enter your diagnostic information and order details
When you register a revision order, we ask for more information about your diagnosis, such as your observations and/or an error code. This helps us to carry out the revision. After this, you choose your shipping and payment preference and start the order.
4. Packing & shipping
Make sure the part is securely packed so that it is not damaged during transport. Have you chosen our pick-up service? Then we will ensure that the part is picked up from you. This happens on working days (between 08:00 and 18:00) often within a few hours. Have you chosen to ship it yourself? Then bring the package to a parcel point near you. In both cases, you will receive instructions from our customer service.
5. We test the part
We test and inspect your part as soon as it arrives with us. Then we start the revision. Sometimes our test shows something different than the diagnostic information. In that case, we will contact you and share our findings and diagnosis. We only charge test costs for this and no revision costs.
6. We revise the part
Our specialists revise your part. You will receive updates so that you are always aware of the status of your order. If your part has successfully passed our final test, we will ship it to you. If necessary, we will provide additional workshop instructions and tips.